PRIVACY POLICY

A legal disclaimer

Privacy Policy for Trilogy Developments

Last Updated: August 1, 2025

1. Introduction

The Trilogy Group ("we", "us", "our") is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This policy applies to your use of the Trilogy Developments website (the "Site") and any services we offer. By providing us with your personal information, you agree to the terms of this Privacy Policy.

2. What Information We Collect

We may collect the following types of personal information:

Identity Information: Your name, surname, and other identifiers.
Contact Information: Your email address, telephone number, and physical address.
Technical Information: Your IP address, browser type and version, time zone setting, operating system, and platform when you access our Site.
Usage Information: Information about how you use our Site, products, and services.
Marketing and Communications Information: Your preferences in receiving marketing from us and your communication preferences.
Enquiry Information: Information you provide when you make an enquiry about one of our developments or services.

We collect this information directly from you when you fill out a contact form, subscribe to our newsletter, or otherwise interact with us. We may also collect technical data automatically as you navigate our Site.

3. How We Use Your Information

We use your personal information for the following purposes:

To Respond to Enquiries: To provide you with information about our developments and services when you request it.
For Marketing Purposes: To send you newsletters, development updates, and other promotional materials that may be of interest to you. You may opt out of receiving these communications at any time.
To Improve Our Website: To analyse how our Site is used, allowing us to improve its functionality, content, and user experience.
To Comply with Legal Obligations: To meet our legal and regulatory responsibilities.
For Security Purposes: To protect our Site and business from fraud and other illegal activities.

4. Disclosure of Information

We will not share your personal information with third parties except as described in this policy or with your express consent. We may disclose your information to:

Service Providers: Third-party companies that provide services on our behalf, such as website hosting, data analysis, and marketing services. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
Legal Authorities: If required by law, we may disclose your information to government bodies, regulators, or other law enforcement agencies.
Business Transfers: In the event of a merger, acquisition, or sale of company assets, your personal information may be transferred to the new entity.

5. Data Security

We have implemented appropriate technical and organisational security measures to protect your personal information from accidental loss, unauthorised access, alteration, or disclosure. We limit access to your personal information to those employees and service providers who have a legitimate business need to know.

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Rights under POPIA

As a data subject, you have the right to:

Request Access: You may request a copy of the personal information we hold about you.
Request Correction: You may request that we correct any inaccurate or incomplete information.
Request Deletion: You may request that we delete your personal information, subject to any legal or contractual restrictions.
Object to Processing: You may object to our processing of your personal information for direct marketing or on other legitimate grounds.
Lodge a Complaint: You have the right to lodge a complaint with the Information Regulator of South Africa if you believe we have not complied with the requirements of POPIA.

To exercise any of these rights, please contact us using the details provided below.

7. Cookies

Our Site uses "cookies" to enhance your experience. A cookie is a small text file placed on your device. We use cookies to collect standard internet visitor usage information and to compile statistical reports on website activity. You can set your browser not to accept cookies, but this may limit the functionality you can access on our Site.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

9. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact our Information Officer at:

The Trilogy Group

500 Terry Francine St. Cape Town, 94158

info@trilogy.bz

Attention: Information Officer